FAQ’s

Check out most frequent asked questions about eSignQuick.

hmm..So.. how do I eSign a document? or ask someone to?

All you need to do is Upload / import your PDF into eSignQuick.com and then either Sign it yourself or request someone else (even multi-parties) to electronically sign that document. And yes, right from your Mobile or your PC.

With the FREE account, called Starter, you can invite as many multi-parties as you want to eSign, you can do Sequential OR parallel & collaborative eSigning, and you can setup rules as to Who signs where and at what stage, and setup & assign Signature fields, Text fields, Custom-fields, other Date, email kind of Custom fields, ofcourse use your own saved signatures quickly every-time, use your company stamps, and ofcourse organise, save all your documents at one place, within your account space, encrypted in our secure cloud (even eSignQuick can not see them), and you can collaborate & work with your team members & various groups for access & control.

By the way – even without Signup (no strings attached), eSignQuick.com lets you sign a document yourself or have 2 other parties to sign your PDF (only 2 parties though). You know, simple agreements e.g an NDA, a Rental Agreement and similar simple contracts that do not need much automation and rules etc. You do get legally binding signing and with full audit-trail details and progress tracking. So try it now, please !

For more than 2 multi-parties signing, Custom fields, and work-flow automation, doc-templates / Forms, and dozens of other features enabling a fuller eSigning experience for your teams and customers, try our Starter (FREE) plan. Check plans and features here, please.

How does the Starter Plan (Free) work?

You Signup. Thats it. No credit card required.
You start using FREE documents, full-featured signing, with your team members. Check plans and features here, please.

Are the documents signed Legally binding ?

Yes, Any document eSigned with eSignQuick are legally binding as per the eSignature Laws across the US and Europe (i.e ESIGN ACT 2000, UETA, eIDAS) as well as 120+ countries in the world.

A comprehensive Audit-trail, Tamper-proof & encrypted eSigning process, and consent and intent onboarding process ensures all aspects of “What” was signed, by “Who” and “When” and “from Where”, using what specific “Device and/or Browser”. Yes, all this makes electronic signatures even better than “wet ink” signing. Not to mention the obvious advantages of paperless, Turn-Around-time frames being only minutes and transforming your business into “Digital”. Request your first eSignature within a few minutes.

Ohh ..did we say – We also support Digital certificate (Digital Trust party certificates) based digital signature. Check plans and features here, please.

eSignature, eSigning, why? I feel safe with my “wet-ink” signed paper !!

Believe it or not, an eSigned document is safer than using traditional Paper contract documents. (and easier ofcourse). In fact, docs, contracts signed on eSignQuick.com, besides the eSignature and Date, contain within them various traceability evidence and auditable information about “Who” all participated in creation and approving of the document but also “when” they did exactly “what” and from “where” (browser, device, IP address). This detailed, complete evidence trail, makes eSigning sustainable in Europe, India, Asia, USA and 120+ major countries in the world.

This process makes them better than at-par with wet-ink signature signed documents. And then one can start to count the benefits of digital scale, paperless, turn-around-time of minutes, and many more benefits – and then eSignature documents truly demonstrate how far advantageous they can be for your business.

Various Activities recorded as proof-logs, with time-stamps

  • Naturally the eSigning, and Filling of custom fields.
  • Doc initiation or dispatch, user information of the sender, IP address and location (interpreted from IP address), sender’s device/browser, together with all the recipients’ addresses.
  • Opening & reading of a document, together with email authentication method. And other authentication and reviewing methods like “require SMS-OTP”, Or require “DocUnLock-Code” or “Require entire document reading”. Please note extra reviewing methods may require a extra costs, based on your plan.
  • Activity review, Download, Print, Comments along with signing and custom field information filling.
  • Willingness, Acceptance and agreement towards eSignature based signing and acceptance of the document and its approval.

You must check with your legal counsel or solicitors for your business operations, the use of eSQ as a eSigning and doc approval service, because we at we at eSignQuick Can NOT and DO NOT provide Legal Advice, but all apects of document electronic processing including eSignatures and approvals.


Yes, Any document eSigned with eSignQuick are legally binding as per the eSignature Laws across the US, Europe, India and Asia and in 120+ countries in the world. (i.e ESIGN ACT 2000, UETA, eIDAS, IT-Act, india, 2000, india, et al.)

Not to start with advantages of digital, paperless, frictionless doc management and turn-around times of minutes, and dozen other digital advantages.

A comprehensive Audit-trail, Tamper-proof & encrypted eSigning process, and consent and intent onboarding process ensures all aspects of “What” was signed, by “Who” and “When” and “from Where”, using what specific “Device and/or Browser”. Yes, all this makes electronic signatures even better than “wet ink” signing. Not to mention the obvious advantages of paperless, Turn-Around-time frames being only minutes and transforming your business into “Digital”. Request your first eSignature within a few minutes.

Ohh ..did we say – We also support Digital certificate (Digital Trust party certificates) based digital signature. Check plans and features here, please.

Click-wraps vs eSignatures? Which one is better?

The “click-wraps” or “Browser-wrapped Agreements” generally do NOT offer trusted third party audit-trail, Authentications and User-identity verifications. Worse, they have been known to have constantly been challenged in many courts, because of the “one sided nature” of the click-wrap e-contract and the “non-negotiable” terms of service, and text pages that no one reads or can read and not-so-clear – “I accept” kind of user interface.

First – all documents signed with eSignQuick are legally binding as per the eSignature Laws across the US and Europe, India and Asia (i.e ESIGN ACT 2000, UETA, eIDAS, Information) as well as 120+ countries in the world.

A comprehensive Audit-trail, Tamper-proof & encrypted eSigning process, and consent and intent onboarding process ensures all aspects of “What” was read, and signed, by “Who” and “When” and “from Where”, using what specific “Device and/or Browser”. Yes, all this makes electronic signatures even better than Click-wraps and even classical “wet ink” signing. Not to mention the obvious advantages of paperless, Turn-Around-time reduction down to only minutes and transforming your business into “Digital”. Please try sending your 1st eSignature doc, within a few minutes.

Ohh ..did we say – We also support Digital certificate (Digital Trust party certificates) based digital signature. Check plans and features here, please.

How does the Trial work? Is it Free or Charged? And what happens when it ends?

First off – don’t forget the totally FREE Starter plan.
Full featured eSigning – great for small teams – 5 documents per month, 5 users, 3 templates (document automation). Catch is – limitation is in quantities.

Lets get back to Trial for Pro or Enterprise plans
Yes, Trial is FREE. For 90 days.
Full Featured Enterprise or Professional plans.
During this period, you and your team members use all the advanced features & benefits that are a good fit for a Pro team or growing Enterprise (Unlimited documents, Unlimited document templates, Document Automation, advanced features, unlimited users & groups, Custom roles, APIs integration, plug-ins, et al).

At the end of the trial, your plan would be downgraded back to your previous plan and resume plan specific limits, with all your data absolutely intact. Naturally you can upgrade your subscription anytime. Check plans and features here, please.

Do signers need an account to sign the documents?

No. No.
They just need a browser (Mobile or PC). The Signers / eSigners simply receive a secure link / URL in their mail box (or SMS) – they click the link and securely Fill forms, finish documents or Sign them. And you get to see progress in real-time.

By the way – an account is created for every team member(s) who will collaborate with you on the document creation Or Form Creation Or Tracking. For example – within an organisation, a Sales team-leader might need visibility on tracking of all the “sales contracts” being signed today or current week or last year, being sent out and managed by all the Sales team members. So teams can share templates, or can be organised into groups like HR, Finance, Recruitment, Plumbing-Engineering etc. for visibility and sharing and collaboration needs.

Oh by the way – It’s useful for team members to use our Mobile App’s grandma simple UX, for repetitive signing, say within an organisation and its internal requests and approvals, form-filling, and documents signing and document based approvals. Did we mention, the App is great for Senders and other roles too. (Typically, a first time eSigner, say a new employee signing an employment contract, would most likely use the mobile browser and not download the app first 🙂

Only 2 eSigners? I need more !!

No. No.
If you signup for a FREE account – called Starter plan – there are unlimited eSigners. Plus host of features. This is a ZERO cost, plan – you can invite as many multi-parties as you want to eSign, you can do Sequential OR parallel & collaborative eSigning, and you can setup rules as to Who signs where and at what stage, and setup Custom-fields, Custom Forms, assign Signature fields /boxes, other custom fields, use your own saved signatures everytime, use your company stamps, and naturally all your documents are organised, saved within your account space, encrypted in our secure cloud (even eSignQuick can not see them) , and best of all you can work with your team or group and lots & lots more.

eSignQuick is “Your-Doc-is-now-an-application” and that too within minutes.

Without registering an account Or without a password protected signup – that widget allows TWO (2) eSigners. That 2-Party signing is a – no strings attached, quick “You Send, they sign, done” offering for anyone who doesn’t need or want an account, coz they only need eSignQuick.com once-in-a-while.

So just to repeat – even without Signup (no strings attached), eSignQuick.com lets you sign a document yourself or have any 2 other parties to sign your pdf Doc (only 2 parties though through the open widget). This is useful for case like, You know, simple agreements e.g an NDA, a Rental Agreement, an Offer-letter, and similar simple contracts that do not need much automation and rules etc. Needless to say – You ALWAYS get legally binding signing and with full audit-trail details and progress tracking. So try it now, please !

For more elaborate needs, On-Premise deployment, Large-scale volume, Branding, White-labelling, Embedded eSignature experience from with in your OWN systems like Sales, CRM, ERP, eCommerce etc. etc. talk to our enterprise sales folks at sales@esignquick.com

What is an eSign request, a document eSignature request?

Typically users need to get a document signed (or a form filled and signed). By another person. This is a Document eSignature request. Sometimes, users need to get a document signed by 2 persons. Or more persons. Again, this is a document-signature request. There are 100s of types of Documents that might need eSigning as a proof of approval or agreement. Examples can be say a Non-Disclosure agreement, a Rental agreement, Assignment contracts, Employment contracts, Sub-contractor agreements, 2-Party Contracts, Multi-party contracts, Tax-Form submissions, or other submissions that you need your customers to fill and eSign on.

The important thing with eSignQuick simplicity in pricing is – ONE doc signature request, is just that and costs exactly that = ONE doc-credit. This is irrespective of number of pages in the docs, or number of parties needed to sign on that doc (single or multi-party), Or number of collaborators, Or the document workflow or life-cycle complexity or usage of advanced features etc. Even so you use it via our APIs integration Or our 3rd party plugins. But please don’t confuse this with Bulk-document-sending. The Bulk-sending or Mass-sending of a document (say generated from a Template or a Form) to 100 eSigners to get 100 individual contracts eSigned, will account for 100 doc-signing requests and cost 100 doc-sign credits. Naturally, a Multi-party NDA being sent to 6 parties (6 eSigners) to be signed will cost 1 doc-credit, of course.

Rejected / cancelled documents do not cost doc-credit (The doc-credit is in fact refunded).

Contact Sales or other Questions?

Volume discounting, pricing questions, invoice questions, Support needs, Enterprise features Or pricing question Or even your custom integration needs, deployment needs, please write to us at sales@esignquick.com

Easy to Upgrade or Downgrade the plan? What about Cancel Or Delete Account ?

Yes. Easy to Upgrade or Downgrade.
Reality is we grow with you, as in, when your business’s needs grow. Starter plan (Free) is for you to gain from eSignQuick, experience it and use it to take your business digital & paperless.
We believe one day you will upgrade, even though Starter plan is quite loaded compared to competition. Upgrade anytime & Downgrade back to Starter plan anytime, you want.

Please note some of our plans are Paid-Annually so you must check the validity period of the plan.

You can ask us to Delete your account, and therefore all your information and we shall do so and confirm again when all is completed. We will of course provide you ample opportunity to backup your data & documents. The “Delete-account” is permanent and unrecoverable action.

And how do I upgrade my account, my plan?

The Super Admin user(s) can, from the Account-settings, upgrade at any time. You have to login into eSignQuick.com, and choose Subscription Plan from Accounts page, and follow the instructions.

It’s a few very simple steps, usually involving payment through a credit card. If you would rather have an invoice relationship, please contact sales@esignquick.com

When would I or should I – purchase Doc-Credits?

“Doc-Credits” is our Pay-as-you-go offering. One (1) doc-credit allows you to send out One (1) document for eSigning (no matter how many pages, how many eSigners / parties, or Reviewers or Approvers, or Team members or groups that might be required).
Usually doc-credits are purchased in packs of 10, 20, 30 and so on.

An admin user(s) can, purchase extra Doc-Credits anytime.
This typically is needed when your business needs of eSigning has started to outgrow your monthly subscription plan credits.
Sometimes a business has seasonal needs, which peak beyond the average monthly rate – again buying Doc-Credits is a good solution for “Spike-ing” needs.

If you have subscribed to the API-only plan, or integrated with the API add-on in the Enterprise plan for your integrations, these doc-credits will come in handy there too. Needless to say – with large volume comes large discounts !! please write to us at sales@esignquick.com

And when to purchase ….Template-Credits?

“Template-Credits” is our Pay-as-you-go offering. So an add-on purchase, rather than subscription commitment.

One (1) Template-credit allows you to Create One (1) Template.

One (1) template credit can be used unlimited times to Send document for eSigning (no matter how many pages, how many eSigners / parties, or Reviewers or Approvers, or Team members or groups that might be required). Please note that
Usually template-credits are purchased in packs of 5, 10, 20, 30 and so on.

The admin user(s) can, purchase extra Template-Credits.

Templates are typically needed when your business has a lot of “Repeatable” eSigning needs – and Variants needs – say an insurance claim form that customer should fill (& CRM system might auto-fill a portion of the document), A credit card application, an address or PI information change form, an AML declaration request, a KYC request form, HR Offer letter Or Employment contract, Hr-Experience Letter, Exit process, NDAs, Assignment / Contract agreements, the list can go on 🙂 .
Sometimes a business has seasonal needs, which peak beyond the average monthly rate – again buying Template-Credits is a good solution for “Spike-ing” needs.

If you have subscribed to the API-only plan, or integrated with the API add-on in the Enterprise plan for your integrations, these Template-credits, along with your doc-credits will come in handy there too. Needless to say – with large volume comes large discounts !!
Please write to us at sales@esignquick.com

What is a Template, you ask? …huh… Doc-is-an-App?

A template is a predesigned document that has custom fields, is pre-formatted and helps enforce the doc approval-work-flow and various user-interaction rules.

Think of it as a Custom-Form with eSigning rules and Field-values auto-filling rules. And work-flow rules that involve user-roles.

Templates enable Automation and collaboration around the document as if its an app, with your team members, eSigners, Approvers, Reviewers, commenters et al . This ensures Best-practices and Zero errors, no-training and limitless scale for your operations & business. Not to forget the Time & effort savings, and Rework prevention instead of creating a doc again & again. Lower TAT, Faster Time-to-revenue

Simplest examples would be – say you want to setup the exact Sign-boxes that each party/eSigners should use, or you want them to fill some specific fields like their Company-name, their own Person-name. Generally you want to setup fields and remove Friction, remove all confusion and most of the grunt work away from parties. but there are more beneficial, advantageous complex areas…that can be pre-solved and automated.

Say, you need the eSigner to fill their passport details themselves? Or tick a check-box?
Say, you want that the DATE must be stamped automatically when someone signs?
Say, Name-field, Address field, Phone number etc. fields must be automatically filled from your CRM or ERP or Sales system, or HR or Legal system.
Say, you need an approver to comment, or approve before another party needs to Sign. Or there is multi-level maker-checker-approver work-flow.
And more ..

The admin user(s) can, purchase extra Template-Credits.
Templates are typically needed when your business has a lot of “Repeatable” eSigning needs – and Variants needs – say an insurance claim form that customer should fill (& CRM system might auto-fill a portion of this), A credit card application, an address or PI information change form, an AML declaration request, a KYC request form, HR Offer letter Or Employment contract, Hr-Experience Letter, Exit process, NDAs, Assiggment /Contract agreements, the list can go on 🙂 .
Sometimes a business has seasonal needs, which peak beyond the average monthly rate – again buying Template-Credits is a good solution for “Spike-ing” needs.

If you have subscribed to the API-only plan, or integrated with the API add-on in the Enterprise plan for your integrations, these Template-credits, along with your doc-credits will come in handy there too. Needless to say – with large volume comes large discounts !! Please write to us at sales@esignquick.com

What is a Sender? eSigner? Reviewer? Custom-Roles ?

eSigner (recall Signatory) – is a person who Signs a document. Typically a person who receives the request to sign a document. eSigner may sign the doc or reject it.
Sender – is a person who sends out a document to eSigners and reviewers.

Lets take an example – Say, If you are an HR person who would send out an Offer-letter or an Employment Contract letter to a potential “New Joinee”, then that “would-be-Employee’ is an eSigner whose eSignature is what you are requesting, and so – you are the “Sender” Or “Sign Requester”. Furthermore, as a sender, say you require that first the “Department Head” or HR-Head or CEO should sign the offer letter, before the Candidate would – In that case, you would, as a Sender send the doc, assigned first for the CEO to sign, before the said offer-letter is presented to the candidate for eSignature.

You can define your own sequence of steps & work flow, eSigners /recipients, and various other settings, rules and custom fields on the document. Each of your document is now an Application.

If you have your own custom work-flow, or custom roles & interaction needs, please contact us at sales@esignquick.com

eSigner – is a person who Signs a document. Typically a person who receives the request to sign a document. eSigner may sign the doc or reject it.
Sender – is a person who sends out a document to eSigners and reviewers.

Lets take an example – Say, If you are an HR person who would send out an Offer-letter or an Employment Contract letter to a potential “New Joinee”, then that “would-be-Employee’ is an eSigner whose eSignature is what you are requesting, and so – you are the “Sender” Or “Sign Requester”. Furthermore, as a sender, say you require that first the “Department Head” or HR-Head or CEO should sign the offer letter, before the Candidate would – In that case, you would, as a Sender send the doc, assigned first for the CEO to sign, before the said offer-letter is presented to the candidate for eSignature.

You can define your own sequence of steps & work flow, eSigners /recipients, and various other settings, rules and custom fields on the document. Each of your document is now an Application.

If you have your own custom work-flow, or custom roles & interaction needs, please contact us at sales@esignquick.com

Whats eSignature? And what is Digital Signature?

So eSignature Or an Electronic Signature – as defined by the ESIGN act – is a symbol, a sound, or an electronic process that which an eSigner has used, to electronically associate his or her intent to Sign & Accept a Contract Or a Record Or a Transaction.

Digital Signature – The gold standard of electronically signing a document, a contract or a transaction record. This is method of signing using a digital certificate, that is issued to the eSigner. The digital certificate of the user, if used to “Stamp” the document or the record. The digital certification, as an identity certificate is usally issued by a certificate authority to the individual signer. There are dozens of Certificate Authorities in each country that issue such certificates.

We at eSignQuick.com support both methodologies and end-to-end PKI closed loop solution for your internal or external users signing needs.
Please contact us at sales@esignquick.com

How do I scroll through the document? Add signature field, text field etc.?

Gestures & Taps, Select-&-Drag on Mobile devices.
And Mouse click (or touchpad taps & gestures) while on a PC browser.
Alright, Alright – you will also need Mouse-click-&-hold Or strech like actions to resize, move etc.

E.g. Use your finger to select-&-drag the Signature box (or Text boxes etc.) on mobile devices. Stretch the bottom-right end of the box to Resize. Tap to delete, tap to increase fonts, on Mobile devices
On PC / Mac browsers – you will use the mouse (Touchpad) to select-&-move, again stretch the corner of the box to resize an element. And so on.

How to insert & position my signature, at the exact location?

Tap or Click “+ Add Sign Box” to insert a Signing box / Edit field on the document. (Similar action for inserting a Text-Box).

Fingers or Mouse to select-&-drag. Then move to exact location.
You can Resize by dragging at the bottom-right corner of the Sign-box (or any element). There is an arrow there!!

When to use API, SDK, WebHooks to eSignQuick.com ?

You would need to use our APIs, SDKs and Webhooks, when you want to embed eSignQuick functionality into your system, web-pages or mobile applications, or you want to alter the branding experience for your users.

Every account in eSignQuick.com can be used as developer account or a “Sandbox” environment for Testing and Building your own eSigning applications.

There are demo applications, documentation and support services that enable you to embed approval, review and eSigning user-experience from within your applications. Please reach out to us at